Categories
Crystal Reports Off-shoring Peoplesoft

Crystal Reports is slow! Or is it ….?

We had a Crystal Report for Billing that took over an hour to create 230 bills in PeopleSoft 9.1.

Before I continue, I should add that this was a bespoke report developed by off-shore resources. I should also add that I had been doing development QA for quite a while on this project when this issue came up. I was also responsible for application performance analysis and tuning.

I undertook a performance analysis of this report, fully expecting some badly written SQL to be the root cause as that was a common issue with our off-shore resources. However, what I found was even more incredible in my view. To explain: